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FAQ

THE MOST COMMON QUESTIONS

Are you guys currently taking custom orders?


Unfortunately, we are not taking any custom orders yet. But, don't forget about us yet, we will be taking them eventually.




What are the shipping methods? How long does it take?


You can check on our shipping policies page, but we ship through USPS. Give us *3-5 business days to process all orders. not including, holidays and weekends.




What do I do if my product is damaged?


Please reach out to us via email at support@thispopup.com or via our contact us page where you can leave a message and we will get back to you.




What happens if my package is lost?


Unfortunately, we are not responsible for anything lost by USPS, or stolen while waiting for delivery. It is recommended that you contact USPS.





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